Have confidence in ordering with ALLSTILTS, if you are dissatisfied with ANY of our products, you may return the item for a full refund within 10 days of receiving stilts mius any shipping costs. In the event that you need to return a product, please contact us for return instructions. Returns on items will be accepted within 10 days and a refund will be credited back to your credit card minus any shipping, handling or freight charges.

Some items may be temporarily out of stock for as long as 2 to 6 weeks due to customer damand  or other unforeseen circumstance. We will contact you if items are back ordered and customers will be notified if item ordered has been discontinued or is no longer available. You must contact allstilts.com within 48 hrs of the receipt of the product ,only defective products will be refunded. 

WE DO NOT SHIP JUMPING STILTS TO THE USA OR THE EUROPEAN UNION DO TO PATENT RESTRICTIONS SORRY FOR ANY INCONVIENIENCE.